Frequently Asked Questions
Everything you need to know about your Fixo experience.
What is the warranty period for Fixo electronics?
All Fixo products come with a standard 12-month manufacturer warranty that covers technical defects and hardware malfunctions.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our courier's portal to monitor your delivery in real-time.
Do you offer international shipping?
Yes, Fixo ships to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and are calculated at checkout.
What is your return policy for opened items?
We accept returns within 30 days of purchase. If the item has been opened, it must be returned in its original packaging with all accessories included to be eligible for a refund.
Are your products compatible with smart home ecosystems?
Most Fixo devices are compatible with major platforms including Amazon Alexa, Google Home, and Apple HomeKit. Please check the specific product specifications for details.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.